Visit Our Location
Downtown Dubai Office
Address
Downtown Dubai
Dubai, United Arab Emirates
Business Hours
24/7 Customer Support
Always here to help
Frequently Asked Questions
What are your check-in and check-out times?
Check-in is from 3:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request, subject to availability and additional charges.
Do you provide airport transportation?
We can arrange airport transfers for an additional fee. The metro is also easily accessible from our Downtown location, providing direct connection to Dubai International Airport in about 20 minutes.
What amenities are included?
All our properties include high-speed WiFi, fully equipped kitchen, premium linens, smart TV, air conditioning, and access to building amenities like pools and fitness centers.
Is parking available?
Yes, most of our properties include parking. Valet parking is available at select locations. Please specify parking requirements when booking through our Previo system.
How do I make a booking?
All bookings are handled through our secure Previo booking engine. You can book directly on our homepage or property pages with instant confirmation and secure payment processing.
What is your cancellation policy?
Cancellation policies vary by property and booking type. Free cancellation is typically available up to 48 hours before check-in. Please review the specific terms during booking or visit our policies page.
